bp

Petrol Pump in Wandsworth

Address: 11 Swandon Way, London SW18 1EW, United Kingdom

Phone: 442088745113

Region: Wandsworth

Nearest station: Wandsworth Town (0.04 miles)

Rated: 2.3/5 on Google.

Website

• 👵 The night shift staff member was rude and ignored the customer for 4 minutes, demanding an odd request to show the order number on a big screen.
• 💸 Another customer wasn’t charged for petrol and now can’t pay over the phone, with no one available to resolve the issue.
• 🏪 The location is convenient with a good range of products from M&S, but consistently bad customer service.
• ⌛️ A customer ordered through Uber but after waiting 15 minutes, the status still read “Preparing.” When calling for clarification, they were dismissed and hung up on.
• 😠 One middle-aged lady who works there at night is always miserable and doesn’t respond when spoken to. However, younger counter staff are polite.
• Summary: Mixed opinions on BP include complaints about poor customer service from specific staff members and issues with charging customers correctly. On the positive side, some customers appreciate the convenient location and range of products offered by M&S. There also seems to be a contrasting experience between some sour-looking older staff members and younger counter staff who are described as polite.

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