bp

Petrol Pump in Hammersmith and Fulham

Address: Shepherd’s Bush Grn, London W12 8PS, United Kingdom

Phone: 442088118087

Region: Hammersmith and Fulham

Nearest station: Goldhawk Road (0.24 miles)

Rated: 2.6/5 on Google.

Website

• 👩‍💼 The Asian lady at the till was discourteous, rude, and unprofessional.
• 💔 Mixed opinions on staff: Some were racist towards a black colleague while others provided lovely service.
• ✨ The shop itself is excellent with plenty of M&S goodies.
• 💁‍♀️ Polite, welcoming, and nice staff overall with good customer service skills.
• 📞 Rude and incompetent phone service from three different individuals, including the manager.
• ⛽ The petrol station can get very busy due to recent vehicle explosion causing some pump closures.
• 😕 No clear explanation provided for an instance where a customer was asked not to use a bike pump after paying for it.
• Summary:
• This BP location has received mixed reviews regarding its staff members. One reviewer mentioned encountering an Asian lady at the till who exhibited discourteous behavior. On the contrary, another review highlighted polite and welcoming staff interactions. However, there were disturbing reports of racist remarks made by some of the employees towards a black colleague. Despite these mixed opinions about the staff’s behavior, customers praised the shop itself for offering a wide range of M&S products.

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