Shell
Petrol Pump in Ealing
Address: 29-31 Hanger Ln, London W5 3HJ, United Kingdom
Phone: 442089919560
Region: Ealing
Nearest station: North Ealing (0.13 miles)
Rated: 3.8/5 on Google.
Price range: ££
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About Shell
- 🤝 Friendly staff and great customer service from ASH and Mr. Ruban.
- 😃 Polite and helpful staff in general, earning a 5-star rating.
- 😠 Mixed opinions about customer service, with one reviewer complaining about an old man’s rudeness.
- 🐶 One negative experience where the boss yelled at a customer for bringing their dog, leading to embarrassment.
- 💸 Multiple instances of pricing issues and double scanning of items, causing irritation for customers who expected better from a Waitrose-branded store.
- ⛽ Convenient stop for petrol and shopping at Little Waitrose, but only one toilet is available.
- Summary: Shell receives positive feedback regarding the polite and respectful staff members like ASH and Mr. Ruban. Customers appreciate great overall customer service, while another reviewer had a negative encounter with an old man who was rude to everyone. However, there are mixed experiences as a boss embarrassed a customer for bringing their dog instead of politely informing them about the no-pets policy. Some customers have also noticed pricing issues with double scanning of items that irritate them despite Shell being associated with Waitrose quality.
Options: Wheelchair-accessible toilet, Diesel fuel, Ethanol-free petrol, Full service fuel, Toilets, Debit cards, Mobile Wallets
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