bp

Petrol Pump in Ealing

Address: Western Ave, Greenford UB6 8ST, United Kingdom

Phone: 442085666999

Region: Ealing

Nearest station: Greenford (0.39 miles)

Rated: 3.4/5 on Google.

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• 📦 Mixed opinions on parcel pick-up hours: One reviewer found the limited Saturday-only pick-up inconvenient, while another praised the 24/7 availability despite their specific work schedule.
• ☕️ Convenient and well-equipped location: A positive review mentioned that the BP station is located near the A40, with amenities like a cash point, groceries, a hot sandwich section, and a coffee machine. The staff was also mentioned as great.
• 😡 Displeasing service experience: One reviewer had an extremely negative experience with rude and discriminatory customer service. They were made to wait while other customers were prioritized. The staff struggled to find their parcel and wanted them to return another day until they insisted otherwise.
• 🚫 Lack of training and management support: Another negative review criticized the staff’s inability to understand the purpose of collecting parcels along with their lack of training in this regard. The customer had been waiting for half an hour for a manager who could assist them.
• Overall summary:
• – Limited pick-up hours received mixed opinions.
• – BP’s location is commended for its convenience and various amenities.
• – Negative experiences highlighted extremely poor customer service with discrimination towards one reviewer.

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