Tender Sleep

Furniture store in Greenwich

Address: 30 Penhall Rd, London SE7 8RX, United Kingdom

Phone: 442080049409

Region: Greenwich

Nearest station: Charlton (0.39 miles)

Rated: 3.4/5 on Google.

Website

• 💔 Poor customer service: Some customers experienced difficulties in reaching out to the company and receiving responses.
• 🛏️ Mattress quality issues: A customer reported the mattress sinking within a day of purchase.
• 🪑 Ottoman functionality problem: Another customer faced issues with the ottoman functionality of their bed.
• 💸 Delayed refund: An order for wardrobes remained unfulfilled for over a year, and obtaining a refund was challenging.
• 🏢 Company location concerns: One reviewer mentioned that the company operates from a garden shed, raising doubts about its credibility.
• 🔨 Mirror wardrobe damage: A broken mirror on a wardrobe was not acknowledged or replaced by the company.
• 🤷 Mixed opinions on responsiveness: While some customers received no response to their calls and messages, another complaint highlighted interactions with the company via text but lack of action.
• In summary, there have been complaints regarding poor customer service, mattress quality issues, problems with ottoman functionality, delayed refunds for unfulfilled orders, concerns about the company’s location, and inadequate handling of damaged products. However, there are mixed opinions regarding responsiveness to customer inquiries.

User Feedback

Leave Your Feedback

Locations Nearby