DFS Stratford
Sofa store in Newham
Address: 150-151 Westfield Ave, The St, London E20 1EN, United Kingdom
Phone: 443339999777
Region: Newham
Nearest station: Stratford International (0.27 miles)
Rated: 3.4/5 on Google.
Price range: ££
Opening Times
| Monday: | 10 AM–8 PM |
| Tuesday: | 10 AM–8 PM |
| Wednesday: | 10 AM–8 PM |
| Thursday: | 10 AM–8 PM |
| Friday: | 10 AM–8 PM |
| Saturday: | 10 AM–7 PM |
| Sunday: | 12–6 PM |
About DFS Stratford
- 👍 Great selection of sofas, including brands like Grand Designs, Joules, Swoon, French Connection, and Cath Kidson.
- 🚀 The brand has improved significantly from their old boxy fashion sofas.
- 😊 Helpful female staff member who ordered fabric samples and explained waiting times without pressure to buy.
- 🏢 The reviewer had a pleasant experience in the store and appreciated the suggestion to visit a bigger DFS store in Enfield for more options.
- 😞 Negative experience with faulty sofas within a year of purchase.
- ☹️ Only half of the sofa was fixed after repair service. Service manager suggested taking it elsewhere at personal expense.
- 💰 Spent £2,000 on the sofas as a gift for disabled mother but received little acknowledgement from the company.
- ⛔️ Unprofessional voicemail received from store when trying to address issues with fixed interior.
- Mixed opinions:
- – One person had a positive experience while another had a negative one.
- – Differing views on product quality and customer service.
- Overall: While some customers appreciated DFS Stratford’s wide range of sofa options and helpful staff, others faced disappointment with faulty products and unsatisfactory after-sales service.
Options: Delivery, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, Credit cards
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