Futon Company – Battersea

Bedroom furniture store in Wandsworth

Address: 100 Battersea Rise, London SW11 1EJ, United Kingdom

Phone: 442079784498

Region: Wandsworth

Nearest station: Clapham Junction (0.27 miles)

Rated: 4.5/5 on Google.

Price range: ££

Website

• 🌟 Futon Company – Battersea has a truly spectacular team managed by Asher, and the customer service there is exceptional. Shopping at this store is a true delight.
• 🌟 The staff are helpful and accommodating, making customers feel comfortable with their many questions. This led to a successful purchase of a futon for one reviewer.
• 🌟 The Futon team demonstrated excellent customer service when an order had to be canceled. They worked with the customer and provided a full refund.
• ⚠️ However, there was one negative experience where an order never arrived, causing frustration and wasted time. The company’s response was seen as unhelpful.
• ⚠️ Another reviewer had issues with the purchased futon mattress being hard, lumpy, and uncomfortable to sleep on. Despite requesting a refund, they were not granted one but instead offered an alternative option for purchase.
• 💡 Mixed opinions are present regarding the quality of products from Futon Company – Battersea. While some customers had positive experiences with helpful staff and delightful shopping experiences, others experienced delays or received uncomfortable mattresses without satisfactory resolutions.

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