Natuzzi Italia – London Westfield

Sofa store in Hammersmith and Fulham

Address: Westfield Centre, Ariel Way, London W12 7HB, United Kingdom

Phone: 442030269875

Region: Hammersmith and Fulham

Nearest station: White City (0.2 miles)

Rated: 3.5/5 on Google.

Website

• 🛋️ The reviewer had a terrible experience with Natuzzi Westfield after purchasing a sofa that arrived damaged.
• 🙁 The arm of the sofa was completely cracked and bent inwards, which was noticed upon delivery and immediately reported to the delivery team.
• 😔 When contacting Natuzzi, they were told that the company would ask their insurers/firm to repair the sofa instead of providing a new one.
• ❓ The reviewer expressed their disappointment as they believed they should have been given options and not forced into accepting a repair.
• ✨ After expressing their reservations and making multiple calls, they were offered a discount if they accepted the repair as compensation for the inconvenience.
• 🙂 The overall impression is negative due to their dissatisfaction with receiving a damaged product and feeling limited in their options for resolution.
• ⚖️ Mixed opinions exist regarding whether receiving a discount in exchange for repair was an adequate solution or if more should have been done.
• 💔 Some reviewers may share similar negative experiences while others might have positive experiences with Natuzzi Italia – London Westfield.

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