Sofology Brent Cross

Sofa store in Barnet

Address: Unit A, Brent Cross Retail Park, Tilling Rd, Brent Cross, London NW2 1LS, United Kingdom

Phone: 443444818028

Region: Barnet

Nearest station: Brent Cross (0.6 miles)

Rated: 3.4/5 on Google.

Website

• – ⭐ Customer reports a fault in the electric motor after a week of delivery and still unable to use it after 4 months; complains about poor customer service and lack of care for disabled individuals.
• – ⭐ Another customer complains about terrible customer service, with the order being delayed four times without explanation; frustrated by the long wait time (another 7 weeks) and outdated communication methods.
• – ⭐ Two accent chairs arrived with a 4-week delay, one missing feet entirely; when requesting a color change for the missing feet, customer service refused and insisted on providing only the original color.
• – 🌟 Multiple customers express dissatisfaction with Sofology’s customer service, emphasizing delays, lack of support, and unhelpful policies.
• – 🌟 Some reviewers specifically mention issues related to delivery delays and communication problems.
• – 😕 Mixed opinions exist concerning product quality, as some customers did not receive all parts or experienced faults in their purchases while others do not directly address this aspect of their experience.

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