EU Furniture

Furniture store in Brent

Address: 24-30 Minerva Rd, London NW10 6HJ, United Kingdom

Phone: 442089618765

Region: Brent

Nearest station: North Acton (0.43 miles)

Rated: 2.3/5 on Google.

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• ⭐️ Review 1: The customer had a terrible experience with EU Furniture, as their sofa armchair became detached only after 6 months. After several attempts and constant calling, the company finally sent someone to fix it. However, the repair was poorly done and the armchair came apart again. The customer faced extreme difficulties contacting the company and even visited their store in Park Royal where they were met with a violent and rude response from the owner and staff.
• ⭐️ Review 2: EU Furniture provided poor customer service when dealing with a faulty product. Initially denying responsibility, they eventually agreed to send someone for repairs. Despite this effort, the repair was ineffective as the problem reoccurred shortly after. Further attempts to communicate were met with dismissive behavior from both phone operators and store staff.
• ⭐️ Mixed opinions on customer service quality: While one reviewer experienced hostile behavior from both staff members and management at EU Furniture’s store in Park Royal, another mentioned no such encounters or adverse treatment.

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