The Lounge Co. at Chiswick
Furniture store in Hounslow
Address: 104-108, Chiswick High Rd., Chiswick, London W4 1PU, United Kingdom
Phone: 441225792333
Region: Hounslow
Nearest station: Turnham Green (0.16 miles)
Rated: 3.9/5 on Google.
Opening Times
| Monday: | 9:30 AM–6 PM |
| Tuesday: | 9:30 AM–6 PM |
| Wednesday: | 9:30 AM–6 PM |
| Thursday: | 9:30 AM–6 PM |
| Friday: | 9:30 AM–6 PM |
| Saturday: | 9:30 AM–6 PM |
| Sunday: | 11 AM–5 PM |
About The Lounge Co. at Chiswick
- 👍 Outstanding customer service, prompt and helpful assistance via phone and email.
- 👍 Happy with the service received so far, hoping for a good sofa delivery.
- 👎 Sofa took over 6 months to arrive, arrived damaged without legs.
- 👎 Legs took another month to arrive, had to fit them ourselves.
- 👎 Replacement fabric arrived 3 months later and was damaged as well.
- 👎 No compensation or fix after almost 10 months of waiting.
- 😕 Mixed opinions about recommending The Lounge Co., some would never recommend it due to poor customer service and lack of communication while others urge caution before ordering a new sofa from them.
- 😕 Lack of accountability for order issues, blaming the manufacturers instead of taking responsibility.
- 😕 Frustration with constant chasing for updates on late deliveries.
- 😐 Waiting for a call back from a supervisor for three days now, unsure if it will happen.
Options: Delivery, In-store shopping, Wheelchair-accessible entrance, Repair services, Credit cards, Debit cards
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