Bensons for Beds New Malden

Bedroom furniture store in Kingston upon Thames

Address: Unit C, Shannon Corner Retail Park, Burlington Rd, New Malden KT3 4RP, United Kingdom

Phone: 442083362302

Region: Kingston upon Thames

Nearest station: Motspur Park (0.37 miles)

Rated: 3.8/5 on Google.

Price range: ££

Website

• 🌟 Excellent customer service, went above and beyond to solve an issue with a faulty mattress.
• 🛌 Good quality beds and bases at affordable prices.
• 💪 Helpful and knowledgeable staff, particularly Monika who provided exceptional service in helping choose the right mattress.
• 👍 Great buying experience overall with detailed explanations and a wide selection of mattresses to choose from.
• ⏰ Delivery team was polite and considerate, but missing the first delivery resulted in longer waiting times for the next one.
• 💯 In-store help was excellent, kept informed about order progress. Delivery team (Alan and Alfie) was outstanding, accommodating special requests.
• ❤️ Charlie provided amazing service by listening attentively to needs and preferences, resulting in a satisfied customer.
• Overall, customers praised Bensons for Beds New Malden for their excellent customer service in resolving issues with faulty products. They also highlighted the high quality of beds offered at affordable prices. The staff, particularly Monika and Charlie, were highly commended for their helpfulness and knowledge. However, there were mixed opinions regarding delivery times if the first attempt was missed.

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