Multicom Furniture Ltd

Furniture store in Harrow

Address: 2 Spring Villa Rd, Edgware HA8 7EH, United Kingdom

Phone: 442089522202

Region: Harrow

Nearest station: Edgware (0.35 miles)

Rated: 2.0/5 on Google.

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• 👍 Mixed opinions on delivery and customer service: one customer experienced a delay of 3 weeks in receiving their order, with poor communication and unhelpful response from the manager, while another had issues with the quality of the mattress and lack of resolution.
• 🚚 Delivery delays: one customer had to wait for 3 weeks to receive their order, despite expecting next day delivery.
• 💼 Poor communication: the company did not pass on specific instructions to the courier for delivery, leading to further frustration for the first customer. They also promised call-backs that were never received.
• ❌ Issues with quality: a customer received a subpar mattress that they described as a “slab of reconstituted foam” instead of what they ordered. They faced difficulties in getting a replacement or refund.
• 💸 Financial loss: one reviewer claimed to be out of pocket by £229.99 due to unresolved issues with their order and lack of concern from the director.
• ⛔ Negative opinion towards company ethics: one review labeled them as “thieves” and accused them of dishonesty, suggesting potential fraudulent activity within their business practices.

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