K Furniture Hayes

Furniture store in Hillingdon

Address: Unit 5, Bridge Retail Park, Hayes UB4 0RH, United Kingdom

Phone: 442039418809

Region: Hillingdon

Nearest station: Southall (0.85 miles)

Rated: 2.9/5 on Google.

Website

• 🛋️ Ordered a sofabed that was delivered on time and looked fine, but it broke the first time it was used for a guest staying over. K Furniture has ignored repeated emails and phone calls, providing poor customer service.
• 📧 Two emails were not replied to, even though the staff member found the first one in seconds when visited the store over two months later. No technician visited or calls returned.
• 💔 Disgraceful customer service! Deceitful representatives who sell faulty furniture without fixing it for months. The company continues to take advantage of patience and does not send anyone to fix the issues.
• 😡 One of the worst companies on this planet according to a customer who paid £500 for a recliner sofa with many faults and damages. The build quality is poor, but K Furniture blames them instead of taking responsibility.
• ➕ Some positive points: ordered item delivered as expected without any problems, comfortable sofabed
• ‼️ Mixed opinions on customer service and product quality
• Summary: K Furniture Hayes has received mixed reviews regarding their customer service and product quality.

User Feedback

Leave Your Feedback

Locations Nearby