A To Z Computers

Computer store in Richmond upon Thames

Address: 134 Heath Rd, Twickenham TW1 4BN, United Kingdom

Phone: 442087441029

Region: Richmond upon Thames

Nearest station: Twickenham (0.42 miles)

Rated: 2.8/5 on Google.

Website

• 👍 Mixed opinions on customer service: One customer had a poor experience with multiple phone calls despite requesting to be texted, while another mentioned that the owner seemed uninterested in helping.
• 🖥️ Trusted IT resource: One long-term customer praised A to Z Computers as their reliable go-to IT resource for business needs.
• ❌ Charging for diagnostics: One customer complained about being charged £18 for diagnostics, stating that it’s uncommon nowadays.
• 💰 Overpriced and unnecessary quote: A dissatisfied reviewer claimed they were charged £30 for a quote that simply reiterated what they had already told the staff and found the price unreasonable.
• ❌ Bad overall experience: Another unhappy customer expressed their dissatisfaction with the customer experience and stated they would not return.
• Summary:
• A to Z Computers has received mixed reviews regarding their customer service. While one reviewer found them reliable and knowledgeable, another criticized their communication methods. There are complaints about charging for diagnostics, with one particularly mentioning an overpriced quote. Overall, there seems to be some issues with both pricing strategies and the overall customer experience at A to Z Computers according to these reviews.

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