Dr A R Luna – Whitechapel Health Shah Jalal Medical Centre
Physician in Tower Hamlets
Address: 44 Hessel St, London E1 2LP, United Kingdom
Phone: 442077022036
Region: Tower Hamlets
Nearest station: Shadwell (0.32 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 8 am–8 pm |
| Tuesday: | 8 am–8 pm |
| Wednesday: | 8 am–8 pm |
| Thursday: | 8 am–8 pm |
| Friday: | 8 am–6:30 pm |
| Saturday: | 9 am–1 pm |
| Sunday: | Closed |
About Dr A R Luna – Whitechapel Health Shah Jalal Medical Centre
- ⭐️ Receptionist gave incorrect information about testing for ADHD, leading to a prolonged diagnosis process.
- ⭐️ Difficulty in getting in touch with a doctor, either put on hold for long hours or asked to use an app for appointments.
- ⭐️ Frustration with inconsistent communication about when the doctor would call back, resulting in multiple calls and wasted time.
- ⭐️ Mixed experiences with receptionists, some providing accurate information while others giving incorrect details.
- ⭐️ District Nurse promised a specific call timeframe but no call was received within that time.
- ⭐️ Some positive feedback about being prioritized as the last call on the doctor’s list at first, but ultimately not receiving the expected call by closing time.
- 🤝 Key Takeaway: The reviews highlight issues with incorrect information provided by receptionists and difficulties in contacting doctors. There were also mixed experiences regarding communication and promises of callbacks. Ultimately, there was frustration over wasted time and unfulfilled expectations.
Options: Wheelchair accessible entrance, Wheelchair accessible restroom, Restroom, Accepts new patients
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