Allendale surgery
Doctor in Ealing
Address: 35 Allendale Rd, Greenford UB6 0RA, United Kingdom
Phone: 442089028146
Region: Ealing
Nearest station: Sudbury Town (0.21 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–7:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Allendale surgery
- 👎 Poor service by the GP, with incorrect data recorded by an administrator leading to a clinical mess. Patients urged to request full medical records.
- 😔 Mixed opinions on the doctors – they are praised but let down by incompetent admin staff. Referral letters went missing for months, causing mismanagement and forced patients to switch surgeries.
- 👎 Unprofessional and incompetent staff who fail to fulfill prescription requests and delay urgent surgeries. Lack of professionalism and seriousness in their job.
- ⚠️ Lack of professionalism is a recurring issue mentioned by multiple reviewers. Calls for a complete change in the team and reviews of staff performance.
- ❌ Unacceptable behavior, lack of professionalism, inability to fulfill roles and responsibilities as professionals within the surgery.
- Summary:
- Allendale surgery receives mixed reviews due to poor service from their admin team contrasting with the quality of doctors. Complaints include incorrect data recording leading to clinical messes, missing referral letters causing mismanagement, unprofessionalism in handling prescription requests, delayed surgeries, and lack of seriousness in their job overall. Multiple reviewers call for changes within the entire team or complete reevaluation of staff performance.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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