The Paradise Rd Practice

Doctor in Richmond upon Thames
Address: 37 Paradise Rd, Richmond TW9 1SA, United Kingdom
Phone: 442089402423
Region: Richmond upon Thames
Nearest station: Richmond (0.27 miles)
Rated: 2.8/5 on Google.
Opening Times
| Monday: | 8 AM–6:30 PM |
| Tuesday: | 8 AM–6:30 PM |
| Wednesday: | 8 AM–6:30 PM |
| Thursday: | 8 AM–6:30 PM |
| Friday: | 8 AM–6:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About The Paradise Rd Practice
- 👍 The doctor’s at The Paradise Rd Practice are highly regarded, specifically Lee, Dr. June, and Lucia.
- 🙂 However, there are mixed opinions about the receptionists.
- 👨⚕️ Some patients are unhappy with the new receptionists who wear masks and struggle with communication.
- 💬 They feel that the receptionists mix up conversations and do not take their time to understand their concerns.
- ⏰ Some patients had to wait for days to book appointments or receive test results due to poor communication from the receptionists.
- ❗️ Patients request that the older receptionist, who was good at listening and understanding, be brought back or other staff members be considered instead.
- 😔 Other reviews describe The Paradise Rd Practice as cold, soulless, and unsympathetic overall.
- ⌛️ Phone consultations seem rushed with no in-person appointments available.
- ❌ Reception is criticized for being peremptory, dismissive, condescending towards vulnerable populations like distressed teenagers.
- 👎 There is a lack of human warmth and sympathy within the practice according to these reviews.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Accepts new patients
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