Costcutter

Convenience store in Greenwich

Address: 13 The Mound, Coldharbour Estate, London SE9 3BA, United Kingdom

Phone: 447915086551

Region: Greenwich

Nearest station: Mottingham (0.8 miles)

Rated: 3.6/5 on Google.

Price range: £££

Website

• 👍 Mixed opinions: One customer had a negative experience with returning an item, as the staff was unable to scan the barcode and did not properly log it into the system. However, another customer mentioned superb customer service with friendly and helpful staff who go above and beyond.
• 📦 Return hassle: The first customer had to return to the shop to resolve the issue as their package was still there, and felt frustrated that the staff wanted to keep it despite being unable to return it. They preferred booking a home collection from Evri on their own expense.
• 💼 Clueless staff: The first customer described some of the staff as clueless due to their inability to resolve the return issue, suggesting that they may have been worried about getting into trouble.
• 😊 Friendly run store: Despite differing opinions on other aspects, both customers agreed that the store has friendly and polite staff who provide excellent customer service.
• 🏬 Stock quantity: One reviewer noted that while they appreciate the friendly service, they feel that Costcutter has too much stock for its small premises and could benefit from expanding into adjacent space.

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