One Stop

Convenience store in Enfield

Address: 213 Baker St, Enfield EN1 3LA, United Kingdom

Phone: 442037303589

Region: Enfield

Nearest station: Enfield Town (0.62 miles)

Rated: 3.1/5 on Google.

Website

• 👤 Jimil’s customer service skills need improvement. The reviewer had to wait in line while holding heavy items, and someone who arrived later was served first. Jimil did not offer an apology and did not assist in packing the items.
• 👎 Some customers had a terrible experience with customer service. They were unable to get simple questions answered and felt their complaints were taken personally. The staff, including the manager, was unhelpful and sarcastic.
• 🔄 Mixed opinions on whether “One Stop” is a public service or not. One customer mentioned that the person they spoke to didn’t consider it a public service, raising confusion about the target audience of the establishment.
• 💼 Manager does not call back. A frustrated customer left three messages over three days but received no response from the manager.
• 💔 Diverging perspectives on general customer satisfaction – one reviewer expressed unhappiness with their experience while another did not provide any specific complaints or compliments about “One Stop”.
• 😕 Overall mixed views on “One Stop”. While some customers had negative experiences with staff behavior and customer service quality, others did not provide explicit feedback either way.

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