New Look

Women’s clothing store in Redbridge

Address: Units 40 and 41 Level 2, The Exchange, Shopping Centre, Ilford IG1 1AS, United Kingdom

Phone: 442084777930

Region: Redbridge

Nearest station: Ilford (0.11 miles)

Rated: 4.1/5 on Google.

Price range: £££

Website

• 🤔 Mixed opinions on the return policy: One customer had a negative experience as they were not informed about the exchange-only policy, while another praised the wide variety of items available for girls.
• 😊 Friendly and helpful staff: A shopper mentioned that the staff at New Look were cool and willing to assist, particularly highlighting Charlotte who provided patient guidance with an order issue.
• ⌛ Inconvenient closure of fitting rooms: Some customers expressed disappointment with the early closure of fitting rooms, which occurred an hour before closing time.
• 😕 Concerns about limited focus: One review mentioned that New Look seemed to cater only to teens, in contrast to its previous appeal to all ages and sizes. This change made the store feel less appealing to this particular customer.
• 👍 Affordable prices and good winter collection: Despite mixed opinions overall, there were positive remarks about New Look’s affordable pricing and their selection of winter clothing.
• 💼 No boys clothes available online: While there was praise for the range of items for girls, one customer noted their disappointment that boys’ clothing could not be purchased online from New Look.

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