Clothing store in Bromley
Address: Unit 209, The Glades Shopping Centre, Bromley BR1 1DN, United Kingdom
Phone: 443439092245
Region: Bromley
Nearest station: Bromley South (0.27 miles)
Rated: 3.9/5 on Google.
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About Jack Wills
- š Some customers had negative experiences with Jack Wills’ online customer service, mentioning difficulties in communication and feeling like they had to start every conversation from scratch.
- š There is no telephone option for customer support.
- ā ļø Mixed opinions on the company, with one review noting that it had gone downhill while another mentioned a positive experience.
- š One customer received a backpack that was smaller than depicted in the photo and had a poor experience dealing with the webchat customer service.
- š The clothes at Jack Wills were generally praised as being lovely, but one customer felt neglected by a staff member who spent most of their time on the phone instead of providing assistance.
- šāāļø Staff behavior varied: some found them to be rude, while others appreciated their help and guidance.
- ā Changing rooms were closed in one instance which led to difficulties in returning items for refunds if they didn’t fit; only credit or exchange options were available.
- ā° šØ Multiple customers complained about an incessantly ringing alarm in-store, finding it annoying and giving them headaches.
- ā There was positive feedback about a helpful and kind store manager named Simone.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Men’s clothing, Women’s clothing, Credit cards
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