Charles Tyrwhitt

Men’s clothing store in Newham

Address: Westfield, London E20 1EL, United Kingdom

Phone: 442086310022

Region: Newham

Nearest station: Stratford International (0.3 miles)

Rated: 4.3/5 on Google.

Website

• 👎 Mixed reviews about staff attitude – one customer had a rude experience, while another praised a helpful and knowledgeable employee
• 👍 Positive feedback on the expertise of Ben, who provided excellent service and advice on alterations
• 😕 Diverging opinions on delivery – one customer had an issue with delivery and received rude treatment from the manager, while another appreciated Eti’s assistance in-store
• 👎 Negative experience with a manager who refused to help or process a refund for an undelivered suit order worth £1000
• 👍 One customer highlights great customer service, which they find rare nowadays
• Overall, customer experiences at Charles Tyrwhitt seem to be hit or miss. While some customers receive excellent service and appreciate the knowledge and honest advice from staff members like Ben, others have encountered rude behavior from both supervisors and managers. There are also mixed opinions about the handling of delivery issues. However, one positive aspect that stands out is the mention of great customer service – something that is often hard to come by these days.

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