Notting Hill London

Women’s clothing store in Newham

Address: 88, The Mall Stratford, stratford centre, London E15 1XQ, United Kingdom

Phone: nan

Region: Newham

Nearest station: Stratford (0.18 miles)

Rated: 3.8/5 on Google.

Website

• 👍 One reviewer had a positive experience with the staff removing a security tag from their jacket, although they were advised not to come back again.
• 👎 Another reviewer had a negative experience with customer service, requesting an exchange or refund but not receiving any response for three weeks.
• 👎 A different customer complained about terrible customer service, sharing two specific incidents. The first involved being asked to leave before closing time, and the second was regarding returning a Christmas present without the price tag label attached. The lady assisting them was rude and accused them of wearing an inexpensive top and attempting to return it.
• 😕 Mixed reactions regarding customer service in general – some positive experiences and some negative experiences were shared.
• 🤷‍♀️ Different opinions on whether the staff behaved rudely or not during these interactions.
• ✉️ Lack of communication from the store is mentioned by at least one disappointed customer who did not receive any response after emailing for an exchange or refund.

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