MANGO

Women’s clothing store in Tower Hamlets

Address: 1 Canada Square, London E14 5AB, United Kingdom

Phone: 442075132776

Region: Tower Hamlets

Nearest station: Canary Wharf (0.09 miles)

Rated: 3.6/5 on Google.

Website

• 👎 Rude and arrogant customer service
• 👎 Inconvenient return process, requires printing label and going to post office
• 👎 Frustrating experience with a return, staff did not believe the customer about payment method
• 👍 Competitors have better customer support
• The reviews for “MANGO” are quite mixed. Some customers had negative experiences with the brand’s customer service and return process, while others were satisfied. Here are the key takeaways:
• – One reviewer was upset about receiving the wrong garments after purchasing online. They found the customer service rude and arrogant when they were asked to print off a postal label, go to the post office, and provide proof of purchase before their original order would be released.
• – Another customer had a frustrating experience when attempting to make a return. The staff insisted on seeing the original card used for payment, even though they had paid via Apple Pay. The staff made them feel embarrassed and didn’t believe their explanation about Apple Pay changing card numbers.
• – The same reviewer offered to show their online banking transaction as proof of payment but was declined. They eventually found transaction history on Apple Pay that proved their payment method.

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