Clothing store in Lewisham
Address: 156-160 Lewisham High St, London SE13 7HB, United Kingdom
Phone: 443447369000
Region: Lewisham
Nearest station: Lewisham (0.27 miles)
Rated: 4.1/5 on Google.
Price range: £££
Opening Times
| Monday: | 9 AM–7 PM |
| Tuesday: | 9 AM–7 PM |
| Wednesday: | 9 AM–7 PM |
| Thursday: | 9 AM–7 PM |
| Friday: | 9 AM–7 PM |
| Saturday: | 9 AM–7 PM |
| Sunday: | 11 AM–5 PM |
About H&M
- 👎 Horrible customer service by the manager – refused to remove security tag on a secondhand H&M baby bodysuit despite proof of purchase.
- 👍 Great experience, found good deals while shopping for holiday clothes with friendly staff. Registration offers discounts.
- 😠 Rude service when buying T-shirts, shop assistant ignored customer and directed them towards self-checkout.
- 😡 Customer service at the till was awful, no politeness or smiles from the young woman serving and rudeness when asked a question politely.
- 😕 Mixed opinions on customer service – some negative experiences while others had positive interactions with friendly staff.
- 🤔 Diverging perspectives on helpfulness of staff – some complained about unwillingness to assist with removing security tags while others were happy with assistance in finding discounts and deals.
- 🛒 Mixed views about using self-checkout – one person saw it as rude treatment while another may prefer it for convenience or efficiency.
- 💼 Consensus that better training is needed for managers and employees in terms of customer service skills like communication and explanation.
- ✅ Registering for discounts recommended by at least one reviewer.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Mobile Wallets
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