Reiss Islington

Clothing store in Hackney

Address: 30 Islington Grn, London N1 8DU, United Kingdom

Phone: 442072269632

Region: Hackney

Nearest station: Angel (0.24 miles)

Rated: 3.7/5 on Google.

Price range: £

Website

• 🤷‍♀️ Mixed opinions on store manager’s attitude and helpfulness:
• – One customer had a terrible experience with the store manager, who was rude and unhelpful.
• – Another customer felt like an outcast because the store manager seemed suspicious of their presence with children.
• – However, there were also positive experiences with other staff members who provided excellent service.
• ⛔ Issues with returns and exchanges:
• – One customer had trouble returning items and was not allowed to exchange or return them. They also faced mansplaining and shouting for 45 minutes.
• – Another customer was initially refused a refund for a faulty coat by the manager but later received a full refund from another staff member as per Reiss’ policy.
• 😡 Rudeness from specific staff members:
• – A mid-40s Italian(?) man working at the till was incredibly rude to one set of customers. He argued about the price, told them to stop talking, and even took pictures and texted his colleague while they were present.
• 💔 Disappointing experience:
• – A visitor to the Islington store felt disappointed as they were made to feel like outcasts while accompanying their relatives.

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