Children’s clothing store in Harrow
Address: 144 Ealing Rd, Wembley HA0 4PY, United Kingdom
Phone: 447903067717
Region: Harrow
Nearest station: Alperton (0.34 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 10 AM–6 PM |
| Tuesday: | 10 AM–6 PM |
| Wednesday: | 10 AM–6 PM |
| Thursday: | 10 AM–6 PM |
| Friday: | 10 AM–6 PM |
| Saturday: | 10 AM–7 PM |
| Sunday: | 10 AM–7 PM |
About BUBSY LONDON
- 👍 Really great customer service, highly recommended.
- 👍 Bought many suits before with great experiences.
- 😕 Had a negative experience with a kids suit purchase.
- 😕 Found 2 holes in the suit after leaving the store.
- 😕 Staff refused to give a refund because it was purchased with cash.
- 😕 The cost of exchange was £15 less, but staff initially refused to refund the difference.
- 🤔 Former loyal customer now rethinking future purchases due to this experience.
- ❗️ Consumer Rights Act may entitle customers to refunds or compensation for faulty goods.
- Overall, there are mixed opinions about Bubsy London. While one customer had a really positive experience and praised their excellent customer service, another dealt with disappointment when they found holes in a suit shortly after purchasing it. This buyer also mentioned that staff initially refused to provide a full refund or compensate for the price difference of an exchange. This incident made them question their loyalty as a customer. However, it’s worth noting that under the Consumer Rights Act 2015, consumers might have rights concerning faulty goods.
Options: In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, Debit cards, Mobile Wallets, Credit cards
User Feedback
There are no reviews yet. Be the first one to write one.