Moss Bros Kingston

Men’s clothing store in Kingston upon Thames

Address: 80 Eden St, Kingston upon Thames KT1 1DJ, United Kingdom

Phone: 442085493111

Region: Kingston upon Thames

Nearest station: Kingston (0.19 miles)

Rated: 3.5/5 on Google.

Price range: ££

Website

• 👍 Overwhelmingly positive experience, needed a tux hire in 2 hours and they delivered perfectly. Dealt with Daniel who was very accommodating.
• 💼 Shocking customer service, won’t go back. Person wanted a suit for a black tie event but received rude treatment from an Asian guy with long hair.
• ⭐ Booked an appointment and Clive provided magnificent help with questions about cuts and styles. Left with 4 suits for a wedding.
• 😊 Had an amazing experience, Hugo was helpful in choosing the right suit for a friend’s wedding. Quality suit and his expertise left a positive impression.
• ❌ Terrible customer service when trying to hire a suit for prom. No customer experience training for people at the Kingston store.
• Mixed opinions:
• – Some reviewers had overwhelmingly positive experiences while others experienced shocking customer service.
• – One reviewer highlighted the expertise of Clive while another praised Hugo’s guidance in choosing the right suit.
• Overall, Moss Bros Kingston received praise for accommodating urgent requests, expert advice on cuts/styles, and friendly assistance from Daniel and Hugo. However, there were also negative reviews criticizing rude behavior from staff members lacking proper training in customer service skills.

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