Chanel

Clothing store in Hillingdon

Address: Wallis Rd, Hounslow TW6 2GA, United Kingdom

Phone: 442039435555

Region: Hillingdon

Nearest station: Heathrow Terminal 5 (0.0 miles)

Rated: 3.0/5 on Google.

Website

• 👤 The customer service is important to many customers, even more so than the items themselves.
• 🌟 Mixed opinions on the level of customer service:
• – Some reviewers found the staff clueless and busy chatting.
• – Others felt that they were treated aloofly and coldly, with an uninterested saleswoman who seemed like she didn’t want to be there.
• – However, some customers had positive interactions with knowledgeable staff members who provided good service.
• 😕 Some customers felt that the staff lacked professionalism and didn’t seem interested in making sales.
• 💼 One reviewer had difficulties finding a specific bag they had previously checked availability for. The first staff member was unaware and referred them to a senior staff member. Unfortunately, the senior staff member couldn’t offer them the right bag either and didn’t assist in looking it up. They were also laughed at by an older lady with short hair and glasses when mentioning their prior check with Heathrow concierge.
• ✨ Despite these mixed experiences, some reviewers had satisfactory visits to Chanel stores,
• 💰 While others opted to take their business elsewhere after encountering poor customer service.

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