MERKUR Slots Sutton
Casino in Sutton
Address: 23 High St, Sutton SM1 1DJ, United Kingdom
Phone: 442086527556
Region: Sutton
Nearest station: Sutton (0.09 miles)
Rated: 2.1/5 on Google.
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About MERKUR Slots Sutton
- 🤔 Mixed opinions on the security and customer service:
- – One reviewer had a negative experience when their phone almost got stolen inside the venue, and the security guard was not helpful.
- – However, another reviewer mentioned that their stolen phone was eventually found.
- 😕 Disappointment with matchplay authorization:
- – A customer was turned away from using their matchplay because the manager wasn’t present to authorize it. They felt that other members’ matchplays were being authorized.
- – They believed they were wrongly accused of having multiple accounts.
- 😡 Decline in overall experience since new management:
- – The branch has supposedly gone downhill under the new manager.
- – The customer used to be a regular but feels unwelcome now due to rude behavior and constant surveillance.
- – They also expressed frustration about restrictions on withdrawing money from certain games.
- 👎 Negative opinion of staff and bingo tournament changes:
- – Some customers found the staff to be rude and ignorant.
- – There were complaints about tournaments being stopped due to busy staff who apparently neglected simple tasks like flipping a switch.
- – Changes in bingo rules under new management caused disappointment.
Options: Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilets, Restaurant
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