Masons Car Sales

Used car dealer in Havering

Address: Upper Rainham Rd, Hornchurch RM12 4EU, United Kingdom

Phone: 441708453362

Region: Havering

Nearest station: Elm Park (0.64 miles)

Rated: 3.3/5 on Google.

Website

• 👎 Mixed reviews: One customer had a horrible experience with a car bought from Masons Car Sales, as it had multiple faults and the owner seemed unhelpful. However, another customer complained about false advertising (lack of air conditioning) and the dealership’s refusal to repair it.
• 🚗 Faulty car: One customer experienced various issues with their purchased car right after driving a short distance. They suspected that the dealership just cleared fault codes before test drives. An independent mechanic deemed the car unsafe to drive.
• 😡 Unhelpful owner: The owner, Alan, was described as rude and uncooperative when approached about resolving the issues with the purchased vehicle.
• ❌ False advertising: Another reviewer mentioned that they bought a Citroen DS3 advertised as having air conditioning but discovered it was not working properly. Despite their rightful request for repairs, Masons Car Sales refused to acknowledge their responsibilities.
• 💔 Worthless warranty: The dealer provided an insignificant rubber stamp warranty that the customer felt held no value or protection whatsoever.

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