Wilmoths DS Crayford

Car dealer in Dartford

Address: 10-48 London Rd, Dartford DA1 4BH, United Kingdom

Phone: 441322429500

Region: Dartford

Nearest station: Crayford (0.31 miles)

Rated: 3.9/5 on Google.

Website

• 👍 Good range and options available.
• 👎 Lack of customer service, with limited staff available.
• 👍 Very helpful staff who take the time to explain all the options and provide fantastic service.
• 😕 Mixed opinions on experience – some found it to be the worst ever, while others had a good experience.
• 😕 First visit had long wait time and car was returned in a poor condition with paint marks, stains, and grease.
• 😕 Second visit had issues with timing and incomplete repairs, as well as engine problems. Manager did not apologize.
• 🤷‍♀️ Diverging perspectives on responsibility for issues – some blamed the manager while others blamed the customer for exerting pressure.
• Overall impression: Wilmoths DS Crayford has a good range of options available but lacks in customer service. Some customers have had positive experiences with helpful staff providing fantastic service. However, there are mixed opinions with some describing it as their worst ever experience. Issues include lengthy wait times, poor car condition upon return, timing problems during repairs, engine faults, and lack of apologies from the manager.

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