Sterling Motor Group
Car dealer in Barking and Dagenham
Address: 23c Thames Rd, Barking IG11 0HN, United Kingdom
Phone: 447555724011
Region: Barking and Dagenham
Nearest station: Upney (0.88 miles)
Rated: 3.4/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10 AM–4 PM |
About Sterling Motor Group
- 👍 Positive review: Pleased with how the dealership handled the entire process from viewing to after-sales support
- 🚗 Test drive issue: Car had problems during test drive, but dealership assured they would fix it
- ❌ Mixed opinion: Car seemed fine after spark plug replacement, but later discovered coolant leak and felt unsupported by dealership
- 😡 Negative experience: Sterling fraudulently put a car in reviewer’s wife’s name, leading to fines; Director of Sterling was rude and unhelpful on the phone
- ⚠️ Cautionary advice: Don’t buy from this dealer, similar negative experience with another customer.
Options: In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards
User Feedback
Horrible customer service
February 12, 2024
The employees there are con artists, especially Mo. Dismissive and at times incredibly rude messages from him, and the employees took no responsibility for a problem that was definitely theirs to fix. Misled by Mo as well.
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