Ancaster Hyundai Catford

Hyundai dealer in Lewisham

Address: 359 Bromley Rd, London SE6 2RP, United Kingdom

Phone: 442086952500

Region: Lewisham

Nearest station: Bellingham (0.38 miles)

Rated: 4.1/5 on Google.

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• 👎 Very disappointed with after-sales service at Ancaster and customer service from Hyundai in general.
• 🚗 Purchased an Ionic 5 electric car over a year ago, which was working fine until after being serviced by Ancaster.
• ⚡ Rapid charging stopped working, only able to slow charge after servicing.
• 😔 Planned to get it fixed before a holiday but problem persisted despite their attempt to fix it on the 10th of August.
• ❌ Error messages when trying to rapid charge even after multiple attempts at different chargers.
• 💸 Forced to get a hire car in France for their holiday, which was expensive but necessary.
• 🤝 Expected help from Ancaster due to the situation but said there was nothing they could do and advised contacting Hyundai directly.
• 😡 Hyundai customer services also couldn’t assist and pointed back to Ancaster as the responsible party.
• *Mixed Opinions:
• ⛽ Mixed feedback regarding Ancaster’s customer service – some had negative experiences while others did not mention any issues.
• *Mixed Opinions:
• ⚠️ Mixed opinions on Hyundai’s overall customer service – some reviewers experienced poor assistance while others didn’t mention any problems.

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