Fifield Cars Ltd

Motor vehicle dealer in Harrow

Address: 130 College Rd, Harrow HA1 1BQ, United Kingdom

Phone: nan

Region: Harrow

Nearest station: Harrow-on-the-Hill (0.09 miles)

Rated: 1.5/5 on Google.

👍 The original sale was smooth and the salesperson, Alex, was pleasant.
🔧 The car experienced an error message and went into limp mode in the first week.
❌ The ‘GOLD’ warranty did not cover the turbo fault and a workaround was done by Alex.
💰 A “goodwill” contribution from the warranty company resulted in a loss of £72 for an upfront diagnostic fee.
✋ In the first 5 weeks, the car was off the road for 6 weeks, indicating reliability issues.
↔️ Since January 2nd, there have been recurring error messages and episodes of going into limp mode several times.
❓ There is confusion about whether or not the car is considered “fit for purpose” for an 18-year-old daughter.
📸 Photographic evidence supports these recurring issues that Alex seems initially unresponsive to until further highlighting them.
💼 Citizens Advice and Trading Standards have been consulted regarding rights under Consumer Rights Act 2015 alongside warranties.
⚠️ It should be noted that warranty does not substitute consumer legal rights but adds to them.

Options: Delivery

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