Costa Coffee
Coffee shop in Lewisham
Address: Lewisham Railway Station, Junction Approach, London SE13 7RY, United Kingdom
Phone: 443330035883
Region: Lewisham
Nearest station: Lewisham (0.0 miles)
Rated: 3.7/5 on Google.
Price range: ££
Opening Times
| Monday: | 5:30 am–6 pm |
| Tuesday: | 5:30 am–6 pm |
| Wednesday: | 5:30 am–6 pm |
| Thursday: | 5:30 am–6 pm |
| Friday: | 5:30 am–6 pm |
| Saturday: | 6 am–6 pm |
| Sunday: | 7 am–6 pm |
About Costa Coffee
- 👎 Mixed opinions on customer service: Some reviewers felt that the staff were not customer-focused, while others had a horrific experience with rude and arrogant staff.
- 👍 Complaints about the quality and price of drinks: One review mentioned disappointment with a coffee latte that tasted like milk and water with a faint hint of coffee. Another customer found Costa Coffee pricey, especially considering that they kept reducing the amount of coffee in their drinks.
- 🤷 Unclear if cold drinks are available: One reviewer mentioned that Costa Coffee doesn’t serve cold drinks like frappes, but it’s unclear whether they are unwilling to make them or simply don’t offer them. This could be inconvenient for non-coffee drinkers.
- 😡 Frustration over entitlement to free drink: A customer complained about being denied a free coffee they had earned due to a broken till. They expressed dissatisfaction with the rude response from the staff, who even screamed at them. An escalated complaint was made regarding this behavior.
- 😣 Poor listening skills and burnt food: A reviewer expressed frustration over receiving a warm wrap when specifically requesting it not to be too hot. They found it infuriating to pay £4.
Options: Delivery, Takeaway, Dine-in, Great tea selection, Wheelchair-accessible entrance, Wheelchair-accessible seating, Coffee, Breakfast, Lunch, Dessert, Seating, Casual, Groups, Accepts reservations, Credit cards, Debit cards, NFC mobile payments, High chairs
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