Caffè Nero

Coffee shop in Kensington and Chelsea

Address: 53 Notting Hill Gate, London W11 3JS, United Kingdom

Phone: 442077929278

Region: Kensington and Chelsea

Nearest station: Notting Hill Gate (0.05 miles)

Rated: 4.0/5 on Google.

Price range: ££

Website

• 👎 Mixed opinions on service:
• – One review mentions poor service from a newbie barista who was left alone, resulting in a long wait for the drink.
• – Another review mentions an unwelcoming employee with an unfriendly attitude.
• 👍 Mixed opinions on drink quality:
• – One reviewer was not satisfied with their soya pistachio latte, mentioning that it didn’t taste like pistachio and was made with cow milk instead of soya milk.
• – Another reviewer found their drink to be below average and mentioned running out of whipped cream.
• 💔 Lack of customer satisfaction:
• – Both reviewers expressed frustration with the lack of willingness to accommodate requests or resolve issues.
• – One reviewer mentioned that the manager, Fabrizio, responded negatively and dismissively when they asked for a gesture to make up for the inconvenience.
• ❤️ Promotions/freebies offered:
• – Mentioned that free coffees were being given, indicating efforts to attract customers.
• Summary: Some customers experienced poor service and dissatisfaction with their drinks at Caffè Nero. The baristas’ lack of responsiveness and unfriendliness were criticized by some. There were also mixed opinions on the quality of drinks.

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