Costa Coffee
Coffee shop in Hounslow
Address: 108A High St, Hounslow TW3 1NA, United Kingdom
Phone: 443330035883
Region: Hounslow
Nearest station: Hounslow East (0.28 miles)
Rated: 4.1/5 on Google.
Price range: ££
Opening Times
| Monday: | 7 AM–8 PM |
| Tuesday: | 7 AM–8 PM |
| Wednesday: | 7 AM–8 PM |
| Thursday: | 7 AM–8 PM |
| Friday: | 7 AM–8 PM |
| Saturday: | 8 AM–8 PM |
| Sunday: | 8 AM–8 PM |
About Costa Coffee
- 👍 Spacious and clean outlet with fast and efficient service
- 👍 Helpful and upbeat staff
- 👍 Well-made coffees
- 🤷♂️ Mixed opinions on customer service:
- – One reviewer praised the helpfulness of the staff
- – Another reviewer criticized a specific cashier for not greeting customers politely and lacking skills in applying whipped cream to drinks, finding it disgusting
- – Another reviewer had a negative experience with rude and loud staff, suggesting that Costa Coffee should focus on hiring and training people who are willing to work well with customers.
- – Some reviewers complained about slow service, dirty tables, lack of customer service skills, and staff inconsistencies leading to longer wait times for their orders.
- ⚠️ Overall mixed reviews about customer service quality. Some positive experiences reported while others expressed dissatisfaction.
- ⚠️ Views on beverage quality were consistent among positive reviews.
- Summary: The western end Costa Coffee outlet is praised for its spaciousness, cleanliness, fast service, helpfulness of most staff members, and well-made coffees. However, there are mixed opinions regarding the overall customer service experience.
Options: Outdoor seating, Takeaway, Dine-in, Great tea selection, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Coffee, Breakfast, Brunch, Lunch, Dessert, Seating, Toilets, Casual, Cosy, Groups, Accepts reservations, Credit cards, NFC mobile payments, Good for kids, High chairs
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