WHSmith

Book store in Lewisham

Address: Shopping Centre, 59 Lewisham High Street Riverdale, Riverdale Lewisham, London SE13 7EP, United Kingdom

Phone: 442083181316

Region: Lewisham

Nearest station: Lewisham (0.29 miles)

Rated: 2.5/5 on Google.

Price range: ££

Website

• 👍 Helpful and efficient staff, with a particular mention of a young man who went out of his way to assist a customer.
• 👎 Mixed opinions about the self-service machines, as some reviews complain that they are not turned on or managed properly, leading to longer waiting times.
• 😕 One reviewer describes the store as dark and dim with few lights on, giving it an unwelcoming atmosphere. They also mentioned unhelpful staff members who seemed more interested in chatting amongst themselves.
• 😡 Another customer had a negative experience with a young male employee who lacked basic manners and didn’t provide good customer service. They express disbelief at how such individuals are hired by WHSmith.
• 👍 On the other hand, there is praise for the WHSmith branch in Lewisham, which is described as clean with friendly and polite staff members. This reviewer consistently has positive experiences at this location.
• In summary: Some customers appreciate helpful employees like the tall young man mentioned while others feel let down by unfriendly or unhelpful staff members. Self-service machines receive mixed opinions regarding their functionality. The Lewisham branch seems to have consistently positive feedback for its cleanliness and friendly staff.

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