WHSmith

Book store in Bromley

Address: 172 High St, Beckenham BR3 1EW, United Kingdom

Phone: 442086500538

Region: Bromley

Nearest station: Beckenham Junction (0.25 miles)

Rated: 3.6/5 on Google.

Price range: ££

Website

• 👭 The two girls Mia and Elise at WHSmith were incredibly helpful, cheerful, and made a difference in the shopping experience early on a Saturday morning.
• 💪 There was a request to hire more staff at WHSmith because the workload has increased for the employees. While the existing staff is efficient, it’s clear that additional help is needed.
• 📦 One reviewer had an issue with returning an item to WHSmith after buying it online. Despite the website stating that returns are accepted at stores with instant refunds, they were told otherwise when attempting to return it at Beckenham WHSmiths.
• 🛠 The shop assistant even opened the parcel but refused to accept it back. They had to ask for sellotape from a supervisor to reseal the package.
• 😊 Generally, someone who had a positive experience with WHSmith but also experienced issues with their return policy would still use or recommend them to others.
• Summary:
• The girls Mia and Elise at WHSmith were extremely helpful and brought smiles while working on a busy Saturday morning. However, there was another opinion regarding hiring more staff as there seemed to be excessive workload for employees.

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