VanMoof

Bicycle store in Wandsworth

Address: 6 Circus Rd W, Nine Elms, London SW11 8EZ, United Kingdom

Phone: nan

Region: Wandsworth

Nearest station: Battersea Park (0.33 miles)

Rated: 3.0/5 on Google.

👍 VanMoof in London provided great service and fixed a bike with a firmware update.
👎 One customer had a negative initial experience with their bike, but it was resolved and they are now happy.
👍 The marketing of VanMoof is excellent according to one reviewer.
👎 A customer had difficulty returning their defective bike due to incorrect information on the MyVanmoof portal, leading to frustration.
🤷‍♂️ Mixed opinions about the waiting time for appointments – one person had to wait four weeks, while another experienced a cancellation without notification.
🚲 Test rides are offered for free at the VanMoof store.
Overall, there seem to be mixed experiences with VanMoof. There were concerns about initial issues with bikes and difficulties returning them, but positive experiences were also shared regarding excellent customer service. It is worth noting that there was praise for their marketing efforts and the availability of free test rides at their stores.

Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Appointment required, NFC mobile payments, Credit cards

There are no reviews yet. Be the first one to write one.