electric bike shop

Bicycle Shop in Brent

Address: 288 Kilburn High Rd, London NW6 2DB, United Kingdom

Phone: 447888880505

Region: Brent

Nearest station: Brondesbury (0.1 miles)

Rated: 4.3/5 on Google.

Website

• 👎 Inconsistent customer service: One reviewer had a negative experience with the owner, who tried to upsell them and responded rudely when they insisted on their choice.
• 👍 Fast and reliable service: Another customer has been a loyal customer for 2 years and praises the shop’s helpfulness, quick repairs, sometimes even on the same day.
• 👍 Generous offerings: A different reviewer bought a scooter from them and received free accessories like a phone holder and helmet. They describe the staff as friendly and kind.
• 🤔 Mixed manufacturer experience: A purchaser had an issue with their Segway scooter not meeting the manufacturer’s promised range. Although suppliers refused to exchange it, Scooter Master provided excellent support by fully refunding in cash.
• 💪 Knowledgeable staff: The store is commended for their expertise in scooters, having a variety of great options available.
• 💬 Loyal customers: The shop has accumulated a lot of loyal customers due to their knowledge and great service.
• ✅ High recommendation: Despite experiencing an issue, one reviewer expresses gratitude towards Scooter Master for resolving it satisfactorily and plans to return for future purchases.

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