Wheelpower bike shop

Bicycle store in Ealing

Address: 112 Broadway, London W13 0SY, United Kingdom

Phone: 442085660044

Region: Ealing

Nearest station: West Ealing (0.31 miles)

Rated: 4.7/5 on Google.

Website

• 🚲 One customer had a negative experience with the bike shop, as they purchased a bike with a broken seat post and were denied a refund. The shop attempted to fix it but was unsuccessful, offering only £30 to buy the bike back.
• 🚲 Another customer had a positive experience with friendly service when they brought in their broken bike. Although the shop couldn’t order the necessary part, they offered free diagnostic service so the customer could have it fixed elsewhere.
• 🚲 There are mixed opinions about customer service. While one reviewer finds the owner of the shop lovely, they mention that another employee named Ash is not trustworthy. They claim Ash gave inconsistent quotes for bike assembly and accused them of causing damage to their own locked-up bike.
• 🚲 Some discrepancies exist in pricing as well. The aforementioned reviewer mentioned that their girlfriend received different quotes for assembly between £35 and £50 from other shops but was quoted £75 by Wheelpower initially. However, upon bringing in the bike later on, another employee quoted them £45 for assembly.

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