BHUETI

Beauty Parlour in Newham

Address: Unit 18, Gallions Reach, 3 Armada Wy., London E6 7ER, United Kingdom

Phone: 442074764728

Region: Newham

Nearest station: Gallions Reach (0.76 miles)

Rated: 4.1/5 on Google.

Website

• 🌟 Patricia did an excellent job on my hair: she explained the process well, was kind and pleasant, and even recommended hair products for my specific hair type. Highly recommended!
• 😡 However, some customers had a negative experience: they found the staff to be unprofessional and rude. Their appointments were cancelled at the last minute, with no effort to accommodate them in another slot. They were disappointed with the lack of customer service.
• 🔄 Mixed opinions on customer service: while some felt that the staff lacked basic customer service skills and showed no interest in resolving issues or finding alternative slots, others didn’t mention any such problems.
• ❌ The salon’s management of appointments received criticism: multiple customers complained about their appointments being cancelled due to late arrivals by previous customers. This caused inconvenience and frustration.
• 💔 One customer expressed dissatisfaction with how their punctuality was not reciprocated by fitting them in for another slot, resulting in their appointment being cancelled without any alternatives offered.
• ❗️The cancelling of appointments at the last minute due to tardiness by other clients seems to be an ongoing issue that needs attention from management.

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