IBrow & Beauty

Eyebrow bar in Newham

Address: Westfield, Montfichet Rd, London E20 1EJ, United Kingdom

Phone: 442085552777

Region: Newham

Nearest station: Stratford International (0.34 miles)

Rated: 3.8/5 on Google.

Website

• 👎 One customer had a terrible eyelash experience, with multiple issues including a long wait, lack of communication and safety procedures, and poor quality work.
• 🔥 The technician rushed through the appointment in just 35 minutes instead of the advertised 1.5 hours.
• 😡 The customer’s lashes were improperly isolated and several lashes were stuck together.
• ❌ When the customer complained, the technician denied responsibility and blamed someone else.
• 😣 The customer experienced discomfort as their eyelid was lifted during the procedure, causing burning sensation.
• 💔 The company refused to let this dissatisfied customer leave a negative review but provided a refund when they returned.
• ✅ On the other hand, another reviewer typically gets their eyebrows done at IBrow & Beauty and is usually satisfied with their services for that treatment.
• 💅 However, when they went for a shellac treatment without nail polish but only cuticle removal, they were initially quoted £20 but ended up paying £30 because apparently even without polish it was considered as a manicure which costs more.
• Summary:
• One person had an extremely disappointing eyelash experience at IBrow & Beauty – rushed service with lash clumping and discomfort.

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