The Orchid Studio Beckenham

Beauty Parlour in Bromley

Address: 127 Croydon Rd, Elmers End, Beckenham BR3 3RA, United Kingdom

Phone: 442086581713

Region: Bromley

Nearest station: Elmers End (0.35 miles)

Rated: 4.3/5 on Google.

Website

• 🤢 One reviewer had a poor experience with nails breaking and bubbling, and the salon refusing to fix or refund them. The manager’s response was unsatisfactory. Concludes with a decision to never return.
• 😊 Another customer was extremely satisfied with their visit, despite being late for their appointment. They highlight exceptional service, professionalism, and kindness from the staff. Complimentary beverages added to the positive experience. Highly recommends the salon.
• 😬 One negative review mentions a specific staff member who did a poor job with nails – filing them unevenly and leaving dead skin untouched. The quality of nail polish application was also criticized, calling it lumpy and incomplete. The requested luxury manicure didn’t include the expected deep massage.
• ⭐ Mixed opinions on customer service: one reviewer describes exceptional service while another claims it was horrible without providing specifics.
• ⭐ Different experiences regarding nail quality: one person faced issues of breakage and bubbling while another found flaws in filing, painting, and overall execution.
• ⭐ Diverging perspectives on staff competence: one reviewer questions why someone unskilled was doing manicures, while others do not mention expertise concerns.

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