The Beauty Room by Butterfly Allure

Beauty salon in Ealing

Address: 112 Pitshanger Ln, London W5 1QP, United Kingdom

Phone: 447498191425

Region: Ealing

Nearest station: Castle Bar Park (0.86 miles)

Rated: 4.3/5 on Google.

Website

• 🌟 First time visit was great – perfectly executed wax and friendly, professional service.
• 🌟 Second time experience: hot wax underarm was painful and not done well, left with burst capillaries and stinging.
• 🌟 Also had a 60-minute massage that only lasted 30 minutes, disappointing.
• 🌟 The therapist lied about starting earlier and blamed sensitivity for the underarm issue.
• 🌟 Bed placement made it difficult for therapist to access both sides during the session.
• 🌟 No atmosphere created, constant phone notifications interrupting.
• 🌟 Asked about oil used but therapist didn’t know or bother to find out. Bad customer service overall.
• ⚖️ Mixed opinions: One reviewer received an anonymous call accusing them of verbally abusing the therapist, strange way to handle complaints.
• ✨ Positive note: Salon itself is nice, located on a lovely street with tidy surroundings.
• ✨ Staff is warm and friendly, reasonably priced services available.

User Feedback

Leave Your Feedback

Locations Nearby