Empire Hookah Lounge
Lounge in Barking and Dagenham
Address: 667-669 Green Ln, Dagenham RM8 1UU, United Kingdom
Phone: 447495344391
Region: Barking and Dagenham
Nearest station: Chadwell Heath (0.48 miles)
Rated: 4.1/5 on Google.
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About Empire Hookah Lounge
- 👍 Several customers complained about poor service and unprofessional behavior from the manager.
- 👎 The manager suggested they “chill out” instead of providing immediate service.
- 🤔 Some customers were disappointed that they were not informed about the need to order two sheeshas for a group of four, resulting in unexpected expenses and longer waiting times.
- 😶 There were mixed opinions about being charged for an additional game of pool without prior notice.
- 😡 The manager refused to provide change for another game and called them a “headache” in front of other customers, causing great embarrassment.
- 🥤 Drinks ordered by the customers did not meet their expectations in terms of taste and quality.
- 💔 Overall, multiple customers expressed their disappointment with the poor customer service and lack of communication regarding necessary protocols at Empire Hookah Lounge.
Options: Outdoor seating, Kerbside pickup, Dine-in, Delivery, Takeaway, Food, Food at bar, Seating, Toilets, Casual, Cosy, Groups, Accepts reservations
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