HSBC Fulham Broadway

Bank in Hammersmith and Fulham

Address: 593, West, 599 Fulham Rd., London SW6 5UA, United Kingdom

Phone: 443457404404

Region: Hammersmith and Fulham

Nearest station: Fulham Broadway (0.12 miles)

Rated: 2.4/5 on Google.

Website

• 👎 Some customers had terrible experiences with unhelpful staff who were not willing to assist or provide advice on account types. They were also slow, lazy, and rude.
• 💔 One customer had a frustrating experience where they were told to come back later for a routine account change because the staff was “busy” and about to go to lunch. On another visit, they had to wait three hours even though there was only one other customer.
• 😡 Another customer described their experience as awful and mentioned that the staff provided wrong advice while being unhelpful and rude. They ended up achieving what they needed through online services instead.
• 🔐 A review highlighted an inconvenience at the branch where a card was required to access machines, making it feel outdated in this era of mobile banking.
• 😊 On a positive note, one person visited the Fulham Road HSBC branch and received exceptional service from Shaun. Even though there was no teller service available, he helped them with their money needs and made their day easier.
• ⌛ In contrast, another customer mentioned that when they walked into a busy branch, they were initially asked to return later for their transaction request.

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